Operations Assistant

Join us at Plows Tree Service, where our commitment to excellence is as deep-rooted as the trees we care for! We cut trees, not corners. We're a dynamic, community-focused tree care company, deeply dedicated to making a positive environmental impact. For every tree we remove, we proudly plant five more in partnership with the Arbor Day Foundation.

We're on the lookout for a versatile Operations Assistant who is passionate about providing exceptional service. This role is fully remote, but priority will be given to local candidates.

Key Responsibilities:

  • Create and send estimates and follow up on pending estimates.

  • Answer incoming calls and respond to customer inquiries.

  • Manage payments to vendors as required.

  • Oversee our Facebook account, including responding to comments and messages.

  • Keep our customer tracker up-to-date for optimal customer service.

  • Respond to customer emails with professionalism and promptness.

  • Handle invoicing, collect payments, and issue receipts.

  • Schedule projects and estimate appointments efficiently.

  • Create and dispatch marketing emails to our client base.

  • Complete weekly payroll duties.

  • Develop and post engaging content on our social media platforms.

  • Manage and run Facebook ad campaigns.

  • Collaborate with our bookkeeper for efficient account management.

  • Help organize special events and charitable contributions, such as our annual Community Clean-Up for Earth Day.

  • Prepare for annual insurance audits for Worker's Compensation and Liability Insurance.

  • Issue certificates of insurance to customers before project initiation.

  • Maintain and optimize our Google Ads account.

  • Write and submit business proposals.

At Plows Tree Service, we prioritize personality and cultural fit over specific skills. We believe that the right attitude and a passion for our mission are the keys to our team's success, and will train the right person.

Required Qualifications:

  • Close attention to detail & strong grammatical skills.

  • Excellent communication and organizational skills.

  • Proficient in using social media platforms.

  • Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint)

  • A team player with a positive attitude and strong work ethic.

  • Willingness to learn new skills.

Desired Qualifications:

  • Proven experience in an administrative role is preferred but not required.

  • Experience with QuickBooks.

  • Customer service experience.

Schedule, Hours & Pay:

  • 10-20 hours per week

  • Flexible schedule

  • $15.00-$18.00 per hour, depending on experience

  • Fully remote

To Apply:

Please send your resume and a brief cover letter outlining your relevant experience to mallory@plowstreeservice.com with the subject line "Operations Assistant Application."

Plows Tree Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, criminal history, or protected veteran status and will not be discriminated against on the basis of disability.